Assignement No III Total Quality Management (TQM)

CTIEMT, SHAHPUR

MECHANICAL ENGINEERING DEPARTMENT

Total Quality Management (TQM)

Assignment No # III

Date of Issue: 27^th March, 2013                                                       Date of Submission: 4^th April, 2013

1.      Discuss in detail seven basic problem solving tools and seven new tools for problem solving.

2.      What is benchmarking? What is it process? Explain its various types.

3.      Explain the registration procedure for ISO 9001.  Also explain the elements of ISO 9001.

4.      Explain the FMEA technique of TQM in details along with its advantage and limitations.

5.      Write a short note on

a.      Taguchi Methods.

b.      Signal to noise ratio

c.       Difference between ISO 9000 and  ISO 14000